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Welcome to Mack's Moving Training

 

 

    The Importance of Staff Training

Staff training is crucial for the success of any organization. It helps employees to acquire the skills and knowledge needed to perform their jobs effectively and efficiently, and to stay up-to-date with the latest developments in their field. This can lead to increased productivity, improved customer service, and higher employee morale and retention. Additionally, training can help organizations meet regulatory requirements, reduce the risk of accidents and errors, and promote a culture of continuous improvement. Overall, investing in staff training can have a significant positive impact on an organization's bottom line and long-term success.

 

The industry average for claims is around 2%

Big Company

-  If your claims are above 2% let's say 3% and your a $2 million company per year

Answer: That's $60k in damage claims paid out

Have a good Training Program can get you down to 1% or less

In result: $20k or less

Smaller Company

-  If your claims are above 2% let's say 3% and your a $500k company per year

Answer: That's $15k in damage claims paid out

Have a good Training Program can get you down to 1% or less

In result: $5k or less

If you're looking to be apart of the coaching program or will like us to Manage your training with your staff click the link below to talk with our team.

Mentorship or Hands off Training - Schedule A Meet

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 Mover/Driver

Mover Orientation that goes over the basics.

- Lifting

- Packing

- Loading

- Wrapping

and more to get your crew up and running. For More details Click below

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    Sales 

Orientation Training

With the sales rep Orientation we teach the new rep to be comfortable in their role of selling by providing Technique like:

- Tonality

- Professionalism

- How to go for the close

- How to quote the common services most companies offer

- Scripts

- and much more.

and more to get your Sales team up and running. For More details Click below

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Operations

Orientation

In this module we go over operations training;

- Moving basics

- Managing inventory

- Managing customers

- Managing crews

and much, much more.

 

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Coaching Program

In this module we go over CEO Training;

- Vision Mapping

- Knowing your numbers

- Marketing Plan

- In depth Sales strategy

- Staff Training

- and so much more

 

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                     Orientation Training

 

As we all know getting off on the right track with the new employee is the upmost importance but in some cases as owners, we feel we need to be the one doing the training as no one else is qualified enough to do it.

Delegating this task is a challenge and a fear because the word or message may not be the same and if something goes wrong it's our fault as owners.

This thought process is time consuming and unproductive for us as owners. We need to gain this valuable time back and spend it growing the business.

Mack's Moving Training was born to help other Moving Owners simplify the process and get their time back. With this day and age, employee turnover is a real thing and to constantly have to repeat yourself has to be the thing of the past in order for us to grow.  We hear from a lot of moving companies "we train our crew members on the truck" (which means on the job). This is a very stressful situation for a new candidate and whether you believe it or not it could be stressful for you as well. Hoping and crossing your finger your new mover doesn't cause damage or hoping your most senior crew member doesn't up and leave one day. Owners have too much stress to begin with training doesn't need to be. Now we discussed the moving aspects, how is sales trained? Are they Just thrown on the phone hoping they get a sale and if they don't, they're gone? Let's be intentional about our process, set our employees up to succeed and in the end we all are rewarded.

Let’s Get Productive

Aug 01, 2023

Eight Ways to Sell Value - Not Price!

Jul 01, 2023

 

Some of our companies who has seen amazing value in our training programs

Take control of your time again. Let us help.